Frequently Asked Questions

DXHUBX ICT LIMITED is a Tanzania-based technology partnership registered with BRELA. We deliver custom web applications, ICT infrastructure, networking, security, and digital solutions for organizations across East Africa.

We are based in Dar es Salaam, Tanzania, and serve clients across the country and East Africa. We work remotely with clients throughout the region.

We serve public sector institutions, NGOs, educational organizations, enterprises, tourism operators, and startups. Our solutions are tailored to the specific needs of each sector.

We build corporate websites, e-commerce platforms, learning management systems, tourism booking sites, media portfolios, and custom web applications. Every project is built with modern, responsive design and production-ready code.

Yes. We provide Linux server administration, cloud deployment, network configuration, firewall setup, CCTV installation, GPS tracking, and ongoing system monitoring and maintenance.

Absolutely. We offer 24/7 technical support, preventive maintenance, security updates, performance monitoring, and SLA-based support packages tailored to your organization's needs.

Costs vary based on complexity, features, and scope. We provide transparent, fixed-price quotes after understanding your requirements. Contact us for a personalized estimate — no hidden fees.

Yes. We structure projects into milestone-based payments that align with deliverables. This ensures you only pay for completed work and maintains transparency throughout the project.

Depending on current workload, we can typically begin a new project within 1-2 weeks of agreement. We'll provide a clear timeline during the initial consultation.

You can reach us via email at info@dxhubx.co.tz, call +255 753 587 561, or message us on WhatsApp. Our support team is available 24/7 for urgent issues.